Remote actions, Remote Help and device lifecycle

MD-102 · Manage and maintain devices · Updated

Use Intune remote actions such as wipe, retire, sync and Fresh start, set up Remote Help, and manage the device lifecycle.

This lesson is part of full MD-102 access

The first 2 MD-102 lessons are free. Full access opens every lesson with its practice questions, and the exam-style MD-102 question bank.

In this lesson
  • Remote actions
  • Wipe options on Windows
  • Remote Help
  • Device query
  • Lifecycle cleanup
  • Exam traps
  • Practice questions

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MD-102 course outline

All 7 lessons · Course overview
  1. Entra join, registration and Intune enrollmentPrepare infrastructure for devices Free
  2. Windows Autopilot deployment modes and profilesPrepare infrastructure for devices Free
  3. Windows deployment and upgrade methodsPrepare infrastructure for devices Full access
  4. Configuration profiles and Windows updates in IntuneManage and maintain devices Full access
  5. Remote actions, Remote Help and device lifecycleManage and maintain devices Full access
  6. App deployment, app configuration and app protectionManage applications Full access
  7. Compliance, Conditional Access and endpoint securityProtect devices Full access