Call quality, admin roles and troubleshooting

MS-700 · Monitor, report on and troubleshoot Teams · Updated

Use the right tool and least-privilege role to monitor Teams quality, including CQD, call analytics, QoS markers, client logs and the Network Testing Companion.

This lesson is part of full MS-700 access

The first 2 MS-700 lessons are free. Full access opens every lesson with its practice questions, and the exam-style MS-700 question bank.

In this lesson
  • Admin roles for Teams
  • Tools
  • Quality of Service
  • Client logs
  • Exam traps
  • Practice questions

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MS-700 course outline

All 7 lessons · Course overview
  1. External access vs guest access in TeamsConfigure and manage a Teams environment Free
  2. Teams policies and how they are assignedConfigure and manage a Teams environment Free
  3. Team creation, naming, expiration and membershipManage teams, channels, chats and apps Full access
  4. Microsoft Purview controls for TeamsManage teams, channels, chats and apps Full access
  5. Managing Teams appsManage teams, channels, chats and apps Full access
  6. Teams Phone, auto attendants and audio conferencingManage meetings and calling Full access
  7. Call quality, admin roles and troubleshootingMonitor, report on and troubleshoot Teams Full access