MB-910 lessons
Dynamics 365 Fundamentals (CRM)
Your progress0 of 7 lessons
Start hereCustomer Insights - Journeys and Data -
01 Marketing and Customer Insights1 lesson · 4 practice questions 0/1
- Customer Insights - Journeys and DataFree Lesson · 4 practice questions Not started Read lesson Practice
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02 Sales1 lesson · 4 practice questions 0/1
- Sales process - lead to order in Dynamics 365 SalesFree Lesson · 4 practice questions Not started Read lesson Practice
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03 Customer Service2 lessons · 7 practice questions 0/2
- Cases, queues, SLAs and entitlementsFull access Lesson · 4 practice questions Not started Read lesson Practice
- Omnichannel and Connected Customer ServiceFull access Lesson · 3 practice questions Not started Read lesson Practice
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04 Field Service2 lessons · 7 practice questions 0/2
- Work orders, scheduling and Field Service MobileFull access Lesson · 4 practice questions Not started Read lesson Practice
- Connected Field Service and IoTFull access Lesson · 3 practice questions Not started Read lesson Practice
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05 Shared features and Power Platform1 lesson · 4 practice questions 0/1
- Dataverse, Power Platform and securityFull access Lesson · 4 practice questions Not started Read lesson Practice