Work orders, scheduling and Field Service Mobile

MB-910 · Field Service · Updated

How Dynamics 365 Field Service manages work orders, bookings, the schedule board, resources, inspections and technician mobile work.

This lesson is part of full MB-910 access

The first 2 MB-910 lessons are free. Full access opens every lesson with its practice questions, and the exam-style MB-910 question bank.

In this lesson
  • Work orders
  • Scheduling
  • Work order lifecycle
  • Field Service Mobile
  • Inventory and billing
  • Exam traps
  • Practice questions

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MB-910 course outline

All 7 lessons · Course overview
  1. Customer Insights - Journeys and DataMarketing and Customer Insights Free
  2. Sales process - lead to order in Dynamics 365 SalesSales Free
  3. Cases, queues, SLAs and entitlementsCustomer Service Full access
  4. Omnichannel and Connected Customer ServiceCustomer Service Full access
  5. Work orders, scheduling and Field Service MobileField Service Full access
  6. Connected Field Service and IoTField Service Full access
  7. Dataverse, Power Platform and securityShared features and Power Platform Full access